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Date: 14th April 2011 Time: 9.30am - 11.00am
Venue:
Bloxham Mill Business Centre

Without doubt a successful internal sales person generating quality appointments is the Sales God of the office. The challenges they face every day are tough. Therefore this thought provoking and dynamic course takes the delegate through the very basics of what the real secrets to making an impact over the phone are, whilst gaining valuable tips and skills to gain great quality appointments. Some of the topics covered are:

  • The skills and qualities of a successful sales professional
  • Understanding how customers buy over the phone
  • Learning customer behavioural styles
  • Buying motives

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